Refund Policy

toniessale.com provides convenient free return service for all purchased products. Customers who meet the return conditions do not need to bear any return freight, and all return related expenses are undertaken by our platform.

All products purchased on toniessale.com support return application within 60 days after you successfully receive the goods. Please confirm the product status and put forward return demands within the valid time limit, overdue return applications will not be accepted normally.

After we successfully receive and verify the returned complete and undamaged goods, we will start the formal refund procedure. The whole refund process takes 5 to 10 working days to complete, and the refund amount will be returned to your original payment account in full.

This refund policy is applicable to all kids audio players, educational audio toys and all commodities sold on toniessale.com. Unused, intact products with complete original packaging can all apply for return and refund in accordance with the rules.

We guarantee that every legitimate refund demand can be processed efficiently and fairly. If you have any doubts about product quality, use experience or shopping experience, you can contact our customer service team first to negotiate and solve problems smoothly.